The shoebox, but digital, but bigger
Pull up the camera roll on any phone owned for more than a couple of years. Scroll. Scroll some more. The archive accumulates organically — recipes, fashion notes, career tips, spiritual quotes, parenting advice, fitness routines, articles saved for later, family events, a child growing up. Nobody curates as they go. Nobody has time. The collection grows so large that scrolling stops being a useful action against it.
The wisdom inside that archive is right there. It is just not readable any more. The volume defeats the reader. The shoebox of paper photos a previous generation kept in a closet had a hundred items in it; the modern equivalent has tens of thousands.
This isn't pain in the commercial sense. But there is a quieter loss: the silent erasure that happens when someone collects without curating, and what they collected becomes inaccessible to themselves. The system's job is to make the volume readable again.